RETURNS / EXCHANGES

Shipping cost of return

Kindly note that you will have to bear the shipping cost for returns & exchanges for item size does not fit. Only the damaged Item and wrong delivery will be borne by SUMMIT.
If you would like to make an exchange, please indicate the replacement item with the product code, size and color:

REFUNDS

Our refund policy is only applicable to successful returns. When completing the physical or online Return / Exchange Form, you may choose to be refunded via store credit or via your original payment method. Refunds will be based on the merchandise value on your invoice, excluding shipping and handling charges from your initial order.

TERMS AND CONDITIONS

  • All items must be returned in original selling condition, original packaging and with the original tags attached.
  • Items return must be mailed back to our HQ within 15 days from receiving your order.
  • SUMMIT reserves all rights to inspect the condition of the item(s) before accepting any returns, refunds or exchanges. You shall bear the shipping and handling charges of returning any rejected item(s) to you.

CONTACT US

If you have any queries or comments, please drop us an email at cservice@summitshoes.com
All returns and exchanges via the Online Store are to be shipped to the address below:

ATTENTION :
NO.11&11-01,
JALAN MOLEK 1/8,
TAMAN MOLEK,
81100 JOHOR BAHRU, JOHOR